Shipping policy
Shipping Policy
At ZKRMART, we work hard to deliver your order safely and as quickly as possible.
Please read our Shipping Policy below.
Order Processing
Because we offer Cash on Delivery (COD), our team may contact you to confirm your order before shipping.
Orders are usually processed within 1 business day after confirmation.
Delivery Time
Estimated delivery time is usually:
• 3 to 5 business days across Pakistan
Delivery times may vary depending on your location and courier service availability.
Shipping Charges
Shipping charges will be displayed at checkout before you place your order.
Any shipping promotions or free delivery offers will be clearly mentioned on the website.
Delivery Areas
We currently deliver across Pakistan.
If delivery is not available in your area, our team will inform you before processing your order.
Order Tracking & Updates
Once your order is confirmed and shipped, we may provide updates through:
• Phone Call
• SMS
Our support team is always available to assist with order-related inquiries.
Delivery Delays
Occasionally, delivery may take longer than expected due to circumstances beyond our control, including:
• Courier delays
• Weather conditions
• Public holidays
• High order volumes
• Unexpected delivery issues
We appreciate your patience and understanding in such situations.
Failed Delivery
Please ensure that your delivery information is accurate, including:
• Full Name
• Phone Number
• Complete Delivery Address
Orders may be delayed or canceled if incorrect information is provided or if delivery attempts are unsuccessful.
Parcel Checking
For your peace of mind, we encourage customers to inspect their parcel upon delivery if permitted by the courier.
If you notice any issue, please contact us as soon as possible.
Return Shipping
If you wish to return a product, return shipping charges may apply unless the issue was caused by our mistake, such as receiving a wrong or defective item.
Please refer to our Return & Refund Policy for complete details.
Contact Us
If you have any questions regarding shipping, feel free to contact us:
ZKRMART
Email: zakirullah3347@gmail.com
Phone: 03330441416
Website: zkrmart.com
